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Prescriptions, Self-Medication & Robotic Dispensing

Our pharmacists stand ready to serve you with your medication needs.
We continue to value your support by offering the highest quality products at very competitive prices and staying on top of the latest pharmacy trends. We do free delivery to nearby areas. Contact us for repeat prescriptions, so that your medicines are ready to be picked up when you arrive.

There may be times when you just can’t make it into the pharmacy — so let us come to you. We offer FREE DELIVERY to your home or business in the areas around Oshakati and Ongwediva. We also assist with delivery to regions outside of our delivery area. This service is especially useful for repeat (refill) of chronic medication.

Prescription Repeats

Refilling your prescriptions with us is fast, convenient and easy way to make sure you never run out of important medications. You may also contact us before hand by telephone, text or mail in order for your prescription to be ready when it is convenient for you to collect it.

Prescription for Chronic Medicines

As much as we enjoy seeing you, we can coordinate all of your prescriptions into one monthly pick-up or free delivery to your home or office on a date that suits you.

Prior Authorisations

We’ll contact your medical aid regarding medication that require pre-authorization.

Savings on your Medication

We can help you understand your coverage and save money through recommendations for optimizing your medical aid and advise you on generic medication option.

Topical Preparations

Some prescriptions for topical medication (to be used on the skin) require the mixing of different active ingredients in to a base.
In order to enhance the quality of these preparations, we make use of the Unguator 2100 High Speed Mixer.
This high-speed mixing apparatus ensures an excellently prepared product in terms of texture, consistency and aesthetically acceptability to patients.

Robotic Dispensing

The Oshakati Pharmacy Group is committed to providing our customers with the best possible service. To that end, we are pleased to announce that we have installed a Robotic Dispensing Unit at Oshakati Pharmacy. It is the first in the Republic of Namibia.

What is Robotic Dispensing

It is the use of a robot to retrieve medication to be dispensed by the pharmacist. With robotic dispensing, the medicines are delivered to the pharmacist’s workstation as opposed to the pharmacist having to collect it from where it is stored. It is accurate and fast.

How does it work?

After a pharmacist enters the prescription information into the computer, it then sent to the robot. The robot uses scanners to read the barcodes on the medication and picks each item to deliver directly to the pharmacist.
This state of the art equipment has been able to improve our customer services in a number of ways:
  1. Assuring accuracy—the dispensing robot is reliable and avoids potential human selecting errors;
  2. Increase in efficiency— using the dispensing robot, the pharmacist is now able to dispense medicines much faster and thereby reducing patients’ waiting time;
  3. Pharmacist’s time has been saved and freed to concentrate on clinical oriented tasks such as patient counselling and advice.

Nursing Services

We do not charge extra for the administration of vaccines or other injections supplied by us on prescription or OTC. We offer free basic counselling on general health matters like blood pressure, blood glucose & weight management.

Vaccinations & Injections

We can ensure your family’s vaccinations are up-to-date. We offer a wide range of vaccines including all infant vaccines, as well as vaccines against flu, tetanus, rabies, yellow fever for travellers and may more.
Vaccines and injections dispensed at our pharmacies are administered free of charge, by our registered in-pharmacy nurses at Oshakati Pharmacy, Cuvelai Pharmacy and Medicine 2000
Please note that some vaccines require a prescription.

Blood Pressure Checks

Have you checked your blood pressure recently? On your next visit to any of our pharmacies we will be happy to offer you a FREE blood pressure check.

Diabetes Management

We offer many helpful products for treating and / or managing diabetes. These include medicines, health foods, supplements, blood glucose monitors and test strips, lancets, foot care products, footwear and more.

Medication Counselling

Medication Counselling

What is Medication Counselling?

It is a crucial part of the service supplied by pharmacy health care professionals, when dispensing medication, to counsel patients on:

  • The correct and optimal use of their medication
  • What to expect when taking your medication
  • Identify problems you might be experiencing with your medicines
  • What to do when you experience problemsYou can ask our pharmacist questions at any time, even if you do not have a prescription at the time. It might be better to make an appointment, as this will give both you and the pharmacist more time to discuss the questions you might have.